The customer, if desires, can cancel his order and payment if already made will be refunded. The products under offer are mostly handmade creations and sometimes due to unforeseen or unavoidable circumstances (that are beyond control), it may not be possible to fulfill the placed order. But if the item is out of stock, the same shall be informed to the customer once the order has been placed. We usually take orders only for in-stock items.Changes in the same at a later stage are not possible. In case of a difference in the buyer and the consignee address, the same should be stated at the time of placing the order. The buyer will be solely responsible for their country charges and taxes such as customs and other duties etc.These packages can be tracked using Tracking ID provided by us on respective logistic partner website. All items are dispatched by reputed courier/transport companies or Indian/International Postal Services.The item will be shipped after receiving the payment.We do offer an option for Cash on Delivery (CoD) on all our products at an additional charge of ₹ 400/.For International orders, shipping is around INR2500 for first garment and additional INR1000 per garment. Free shipping on prepaid orders above ₹6000. A shipping charge of ₹150 shall be added to the cart automatically for prepaid domestic order below ₹6000 .The ordered consignment is usually shipped within 12-15 days of receiving the order and within 20-25 days for international orders. Neeti and Mudita is a make-to-order brand to minimize wastage, which means that only after an order is confirmed online it goes into production.
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